Frequently Asked Questions
Booking with Annie: General Information
- Select desire style and then select suitable date from the available dates on the calendar.
- If unsure, feel free to send a picture of desired styla for clarification.
- A $50 non-refundable deposit is required to secure your booking
- Hair to done must be atleast 3 inches long. Shorter hair will attract an extra charge
- Select preferred color on the confirmation page
- A confirmation email with the appointment details will be sent via email.
Extensions are included for most braid styles. However, if you desireto provide yours, prestretched extensions are [referred and must be dropped off at least 24hours prior to your appointment.
- You can rescheudule your appointment only one time on the same deposit for up to 72 hours before your appointment.
- A rescheduling fee of $30 will be charged if you reschedule less than 72 hours before your appointment.
- If you cancel your appointment or don’t up for your appointment, your deposit will be forfeited.
- Hair must be washed, detangled and blown out/stretched before your appointment. You may be refused service if you show with unprepped hair.
- Ensure hair is free from any heavy products (heat protectant and/or leave-ins are acceptable).
- You are only permitted one guest whilst being serviced.
- You are permitted to bring your own food and/or snack along.
- Your satisfaction is our utmost priority, hence, if you are not satisfied with our service, kindly speak up during your appointment or within 24 hours of receiving your service so that we can/plan to make necessary adjustments.
- If you are running a few minutes late, please ensure to send a courtesy message.
- There is a grace period of 15 minutes. Afterwards, a late fee of $20 will apply.
- Appointments will be cancelled after 1 hour, if you have still not showed up.
To maintain your hairstyle, always keep hair moisturized and wrap hair with Satin scarf/bonnets before bedtime. Satin Bonnets available in store.
- $20 for detangling and blow out service
- $30, if hair is shorter than 3 inches.
- $50, if hair is thick, fine or longer than shoulder length.
- $20, if extensions are delivered ib the say of the appointment.
- $20 late fee
- $25/hr late fee
- PS for Afternoon Appointments: if the duration of the desired style exceeds 05.30pm. There will be a surcharge. Please ensure to check appointment duration before cooking.
The balance for your services can be paid in through cash (service charge applies). If its urgent, call instead
Frequently Asked Questions
One Touch at a Time Campaign
The One Touch at a Time Campaign is an outreach initiative that provides hair and beauty services to women and girls battling chronic illnesses. Our goal is to offer comfort, dignity, and a moment of joy to those who may not otherwise have access to these services.
Women and girls who are dealing with long-term or life-threatening health conditions are the primary beneficiaries. We bring beauty services directly to their bedsides in hospitals or homes.
Our team of trained volunteers and beauty professionals visit hospitals, clinics, and homes to offer hair and beauty treatments to women and girls in need.
We provide hair styling, basic hair care, light makeup, and other beauty services aimed at bringing comfort and a sense of normalcy to the recipients.
No, the services provided through the One Touch at a Time Campaign are completely free of charge to the participants. Donations and partnerships with sponsors help cover the costs.
You can support us by volunteering your time, donating beauty products or financial resources, or becoming an ambassador to help raise awareness. Visit our booth or website to learn more.
Yes, we welcome partnerships with local businesses, health organizations, and other vendors who share our mission of bringing comfort and care to women battling illness. Reach out to us for collaboration opportunities.
If you know someone who could benefit from the One Touch at a Time Campaign, you can refer them through our website or by contacting our team directly. We review all referrals to ensure we can meet their needs.
Yes, donations are greatly appreciated and help us continue offering these services free of charge. You can donate online or in person at the festival.
Becoming an ambassador involves helping us spread the word, raising awareness, and rallying support for the campaign. Contact us to learn how you can get involved as an ambassador.
Frequently Asked Questions
Mum & Me Workshop
The Mum & Me Workshop is a hands-on event designed to teach mothers, grandmothers, and caregivers the art of hair care and braiding for their daughters and granddaughters. It’s about building skills, boosting confidence, and strengthening family bonds.
The workshop is open to mothers, grandmothers, and female caregivers of all ages who are interested in learning or enhancing their hair care skills for their children or grandchildren.
No prior experience is required! Whether you’re a beginner or have some experience, we will guide you step by step through the process.
Participation in the workshop is free, thanks to the generous support of our sponsors and donors. However, donations are always welcome to help us continue the initiative.
We provide all the necessary hair care tools and products for the session. You’ll leave with new skills and the confidence to apply them at home.
You can sign up by visiting our website, social media pages, or at the festival booth. Spaces are limited, so early registration is encouraged!
Absolutely! We’re always looking for volunteers who are passionate about empowering families and preserving cultural heritage. Sign up to volunteer at our booth or online